Return & Refund Policy

Overview

SMDC Communications & Consultancy Pvt. Ltd. primarily provides professional assistance, consultancy and coordination services. Because the nature of these services is advisory and process-based rather than the sale of a physical product, refunds are handled on a case-by-case basis as described below.

Professional Services (Financial, Compliance, Overseas, Legal & Documentation)

Any professional fee charged by SMDC for consultancy, coordination or documentation assistance relates to the effort and process undertaken, and not to the outcome of a third-party decision (such as loan approval, visa approval or admission).

If you wish to discontinue a service before work has commenced, please contact us at info@smdcservices.in or call SMDC to discuss the matter. Any applicable refund will depend on the stage of work already undertaken and will be communicated to you directly.

Fees already paid to third-party institutions (such as banks, universities, or government authorities) are not refundable by SMDC, as these are governed by the respective institution's own policies.

SMDC Hypermarket

Once SMDC Hypermarket is live, order-level returns, cancellations and refunds for products purchased through the marketplace will be governed by a dedicated Hypermarket Return & Refund Policy, to be published within the application at launch.

How to Request a Refund Review

Email info@smdcservices.in with your name, contact details, the service availed and the reason for your request. We aim to acknowledge refund-related queries promptly and respond with next steps.

Contact Us

For any questions about this Return & Refund Policy, contact us at info@smdcservices.in.